Shipping Policy

Last Updated: August 29, 2026

At Yongletong, we aim to provide a reliable and convenient delivery experience for our customers.

1. Order Processing

Orders are normally processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, destination, and other circumstances.

If additional information is required to process your order, our customer service team may contact you using the information provided during checkout.

2. Shipping Destinations

We currently support shipping to selected destinations.

Shipping availability and delivery options will be displayed during checkout based on your delivery address.

Some locations may not be serviceable due to carrier restrictions, customs requirements, or other logistical limitations.

3. Delivery Time

Estimated delivery times may vary depending on:

  • Destination
  • Shipping method
  • Carrier
  • Customs clearance
  • Local delivery conditions
  • Weather or other unexpected events

Delivery estimates are not guaranteed delivery dates.

4. Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on destination, package size, weight, and shipping method.

5. Tracking

Where tracking information is available, it will be provided to you after your order has been shipped.

You may use the tracking information to check the status of your shipment.

6. Customs and Import Duties

For international orders, customs duties, taxes, import fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, such charges may be the responsibility of the customer.

Customers are responsible for complying with applicable import regulations in their destination country.

7. Delayed or Lost Shipments

If your shipment is delayed, damaged, or appears to be lost, please contact our customer service team as soon as possible.

We will work with the relevant shipping provider to investigate the issue and provide reasonable assistance.

8. Incorrect Shipping Information

Please carefully review your shipping information before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or additional shipping charges may apply.

9. Contact Us

For questions regarding shipping or your order, please contact:

Guangdong Yongletong Electronic Technology Co., Ltd.
Shenzhen, Guangdong Province, China
Email: szyc889@126.com